At this time, The Carlyle, A Rosewood Hotel will take a phased reopening approach and will not be resuming dining operations until further notice. This includes Bemelmans Bar, Café Carlyle, The Gallery and The Carlyle Restaurant.
Upon reopening, the hotel’s 189 guestrooms and suites will operate in accordance with the guidelines put in place by the local, state and national authorities, as well as with Rosewood Hotel Group’s brand-wide health and safety program, “Commitment to Care.”
Guided by leading health experts including the World Health Organization (WHO) and third-party partners at Ecolab and Diversey, “Commitment to Care” offers heightened standards for safety and sanitation to ensure the well-being of guests, associates, and the community at large.
This includes the increased cleaning and disinfecting of common areas and touch points, regular renewal of all air filters and air conditioning systems and implementation of physical distancing protocols.
All associates will undergo mandatory health and safety training and receive personal protective equipment to be worn while on property, and guest rooms will be equipped with personal care kits comprised of face masks, hand sanitizer and disinfecting wipes to be used as guests’ discretion.