A Health & Safety committee, comprising senior leadership and industry experts, has been created to oversee the development and rollout of a new program “Stay with Peace of Mind,” which will build on existing health and safety regimens. Every Anantara property will have a dedicated “Guest Guardian,” responsible for internal audits based on a series of rigid brand guidelines. The guidelines are fully compliant with several expert advisories, including Ecolab and Diversey.
As part of the new initiatives, all hotels will implement enhanced levels of sanitation and use Environmental Protection Agency-approved disinfectants for the use against COVID-19 and other bacteria throughout all public areas, including lobbies, reception, fitness centers and pool areas, and guestrooms. Enhanced hygiene measures will include the use of electrostatic spray technology, the availability of hand sanitizers and a range of specific measures, such as disinfecting hotel key cards. The guidelines will also include all back-of-house operations.
Fitness and holistic classes will be adapted for guests’ optimum wellbeing. Personal training sessions in the privacy of the gym, as well as wellness activities, such as yoga and Pilates, will be available for individuals, couples or small groups only, with safe distancing adhered to.
For a la carte breakfasts, restaurants will be set up in compliance with social distancing guidelines. Wellness cuisine will include immune booster programs, with specialist Wellness Chefs preparing fortifying meals and juices to help guests naturally boost their immune system.
For selected boutiques within or nearby the hotel, guests will be able to organize personal shopping times that can be booked in advance, allowing for a personalized experience with either a very limited number or no other shoppers in the outlet at the same time. For guests wishing to visit selected nearby shops, limousine transfers can be arranged.
In addition, Anantara is working with Siam Ocean Technology to introduce the latest in heating, ventilation and air conditioning (HVAC) system technology with increased efficiency and high-performance air filtration. Starting with Anantara Riverside Bangkok Resort in Thailand, the new HVAC system will be rolled out first in Anantara properties in Thailand, then in Asia and beyond.